Stellar Office Furniture

Delivery Options

STANDARD FREE SHIPPING

FREE – Complimentary Domestic Delivery for All Products

Commercial Setting – Customer must have a loading dock and sufficient personnel to unload all items from delivery truck at time of driver’s arrival. Truck driver is not required to unload. Tailgate delivery only.

Residential Setting – Items must be able to be shipped via a Small Package Carrier. If all of the products in your cart ship via a Small Package Carrier, this will be pre-selected. Product will be left in carton/s at the location where you normally receive packages.

*If you select Free Shipping and you have ordered large, bulky items that ship via a LTL carrier, additional charges may apply.

BASIC DELIVERY (For Items too Bulky for Small Package Carriers)

Price Dependent on Products & Quantities Ordered

Products will be taken off the truck and placed street-level. It is the customers responsibility to bring the furniture inside as well as assemble it.

*Does not include unpacking of product or disposal of packing materials


BASIC DELIVERY PLUS+ (Inside Delivery)

Price Dependent on Products & Quantities Ordered

Includes bringing the furniture into your room/s of choice. Room/s of choice must be located on first floor (or accessible by elevator). The customer is responsible for assembling the product.

*Does not include unpacking of product or disposal of packing materials



WHITE GLOVE DELIVERY + INSTALLATION

Quoted Separately 
Based on individual project and installation requirements. We will unload, build, place your furniture into its place, and then clean up. All you have to do is sit back, relax, and watch your office space concept become a reality!

Our nationwide network of professional installers will deliver, set-up, and put all your furniture into place. This service includes removal and recycling of all packing materials. Stellar will take care of absolutely everything through this concierge service.


LEAD TIMES:


Lead times vary on the manufacturer as well as the product/s ordered. For small packages delivered by small package carriers, please allow 1 additional week for transit time. On white-glove deliveries, please allow at least 2 weeks for transit time as our installers must unload the product/s from the manufacturer’s trucks and then re-load them onto their own trucks so that they can bring it to you. Some products may experience extended lead times due to 2022’s supply chain shortage, so we will be in contact with you if your orders lead time is unexpectedly long.

After you place your order, you will receive an acknowledgment giving you an approximate delivery date. If it is a small package carrier, you will receive a tracking number where you can track its shipping progress. If it is not a small package carrier delivery, you will be contacted beforehand to schedule an appropriate time and day for delivery. If you are receiving the products via loading dock, please make sure someone is always able to unload the product/s Monday thru Friday from 8 AM to 5 PM (re-delivery fees may apply if no one is available).

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warranty

Enjoy peace of mind knowing that your furniture will be covered by the manufacturer warranty.